Working Hours
9:00 A.M - 5:30 P.M
Date posted
April 28, 2022
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Employment Type
Full-time
Position title
Client Relation Assistant
Description
  • Approach the existing organizer for new campaign
  • Plan & attend related events
  • Develop relationships with clients and key personnel.
  • Elevate complaints and feedback to the relevant departments.
  • Meet with clients to establish their needs.
  • Address client concerns & feedback promptly and professionally.
  • Inform clients about company products, services and promotions.
  • Discuss business contracts and cost with clients.
  • Ensure that client requests are handled timely and accurately.
  • Develop new strategies to improve client satisfaction.
  • Maintain up-to-date knowledge about company products and services.
  • Edit and update promotional material and publication
  • Prepare and distribute press releases (if necessary)
  • Manage CR issues through call/email/whatsapp (donator and organizers)
  • Assisting organizer on writing up campaigns
  • Updating progress / report of campaign in our platform (for selected campaigns)
  • To build and maintain relationships with journalists, influencers and politicians.
  • Arrange and coordinate appointments with all contacts. (To liaise with SO & PA to GCEO)
  • Research and gather opportunities for collaborations, partnerships, grants etc.
  • Organize and manage related activities.
  • Measure performance of each activity and event.
  • Prepare official letters to related bodies
  • Work closely with Public Relation Executive.
  • Any ad hoc task given.
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Position: Client Relation Assistant

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